Last Updated: August 2025 Velrow Supply Co. ships all physical product orders via tracked shipping partners. Orders are processed within 3–5 business days and typically arrive within 5–10 business days depending on location. All orders require full payment before shipment. Tracking information is provided once the order has been fulfilled. Velrow Supply Co. is not responsible for delays due to carrier issues, incorrect addresses, or customs clearance. Customers are responsible for providing accurate shipping information at checkout. Packages marked as “delivered” by the carrier will be considered delivered and fulfilled. If a package is returned due to an incorrect or undeliverable address, the customer will be responsible for reshipping costs.