Privacy Policy

Velrow (“Velrow,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when interacting with our website.

1. Information We Collect

We may collect the following types of personal information when you visit our website, make a purchase, or contact us:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party providers)
IP address and browser/device information

We do not collect or store any sensitive payment data such as full credit card numbers or CVV codes. All payment processing is handled by secure third-party payment gateways (e.g., Stripe, Affirm, PayPal).

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill product orders
To provide shipping confirmations and customer support
To communicate with you regarding your order or account
To improve our website and user experience
To comply with applicable laws and prevent fraud

3. Information Sharing

We do not sell, rent, or lease your personal information to third parties. We may share information only with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products, provided those parties agree to keep this information confidential.

We may also disclose your information if required to do so by law, or in response to valid legal requests by public authorities.

4. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences in your browser settings.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

6. Your Rights

If you are located in certain jurisdictions (e.g., California, EU), you may have the right to access, update, or request deletion of your personal data. To make such a request, please contact us at:
📧 support@velrow.co

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of any changes.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:
📧 support@velrow.com